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August 2009 News Letter
Hello Valued Customer and Prospect,
codeMantra, LLC would like to share the following information and keep you informed with our progress and client interaction.
Company Information:
codeMantra, LLC (cM) is your wholesale litigation support services bureau, working in partnership with litigation support and document management companies, worldwide.
Our litigation senior management has a knowledge base of 50 years experience; business development manager spent 15 years on the vendor side.
It is our goal to works as your back office support and product center, remaining flexible in our approach with the highest levels of communication, quality and professionalism.
Established in the United States in 2002 by professionals with extensive experience in content management and information technology,
cM is an American company with the offshore advantage. The offshore operation established in 1990’s, more than 200 specialists in LPO services along with a dedicated CRM and Project Management team in the US. Located 30 minutes from downtown Philadelphia, codeMantra has satellite offices in Connecticut, Massachusetts, Ohio and Indiana with dedicated production facilities in Chennai, India.
Related Services :
· cP-DocRev
· EDD Processing
· Legal Coding & Indexing
· IT – managed services
· Foreign Language Translation
Business Development
· During the month of August, we experienced a record month in sales.
· Three New Clients
· Expanding our support services in the Mid West and South. While retaining our existing client base
· Coded over 450,000 documents during August
· Large Legal Coding Project in August
o 150,000 document – turned around in two and half weeks
o 75,000 documents – turned around in 10 days
Product Development
cM is proud and excited to release cP-DocRev -
cP-DocRev – a scalable web based (SaaS) modular document/file production, review and assessment application featuring an easy-to-use interface with all of the 3rd party features your clients are accustom to using. Put the power of cP-DocRev into your clients’ hands and recognize new revenue streams — cP-DocRev’s is modular and can be fully configured to meet unique requirements of each client. This is a white label; co branded or reseller solution for Litigation Support Companies Only.
cPDR-Production
- TIFF/PDF processing with OCR on the fly
- Endorse, configure and manage metadata
- output data files to most 3rd party document management solutions, including EDRM XML, CSV and TXT
cPDR-Review - Offers all the features of cPDR-Production plus:
- electronic document review and management
- scalable SQL-based backend with easy-to-use interface
- electronic tagging of data files
- metadata extraction
- issue code tagging for first pass review
cPDR-Assessment – (Releasing January 2010)
- conceptual searching
- data Discovery
- deduplication
- case and document assessment tools
Why cP-DocRev?
· Low Cost “white label” vertical solution stacks
· SaaS - Integration Platforms provide application sharing, delivery and management services
· No Technology Investment – Rapid ROI. Additional Revenue Streams and Product Lines
· Full Backend Processing and IT support, from a recognized leader in whole sale litigation support services (Legal Coding and Processing)
· Tier 4 data center (128-bit SSL Encryption, Cisco VPN with encryption & Internet Security & Accelerator (ISA) Server)
· Not a one size fits all solution, configured towards your specific business need.
· Access to a dedicated team of multi-domain skilled developers, XML and web technology experts
cM invites you to become a strategic partner by harnessing our expertise for business data solutions.
For additional information contact Robert Grande Senior Business Development Manager rgrande@codemantra.com www.codemantra.com/Litigation_Support_Solutions.asp
Choosing the a LPO/BPO that works for you
by codeMantra
By Robert Grande, Senior Business Development Manager at codeMantra, LLC
LPO/BPO companies are spawning all around in large number, everyone wants to ride the wave in current business trends associated with the legal industry; offering a myriad of services from administrative, help desk, document coding, document review, web site development, to case abstraction and software development both in wholesale and retail segments.
As a vendor in the litigation support services field with more than 15 years experience, I have found that providing timely, cost efficient and high-quality product and service is a mandatory, obvious as it seems, supported by dedicated client relations to ensure longevity and business retention for both the vendor and client.
Simply you need to be accountable, accessible and adaptive to your client. Some points to consider in choosing that right partner…
1. Focused service offering – not one who claims to offer everything.
a. Your coding vendor now offers document review.
2. Commitment and dedication with signed NDA & Confidentially Agreements
a. Ensure that your provider will remain wholesale and not turn to retail
3. Data Security is paramount - location and security measures effective
a. Is your data stored in the US or offshore
b. What is their information management system
c. Backup procedures and Redundancy systems
4. Documented processes and procedure
a. Can they provide detailed paperwork on their systems
5. Customer Relationship and experience with your Sales person
a. Accountability
b. Availability
c. Knowledge